Symfonium FAQ
Find quick answers grouped by common fixes and problem areas.
Most common fixes
Section titled “Most common fixes”Support: gather logs and open an issueThe first page to read before reporting a bug or support issue.
License: common questions and troubleshootingResolve license activation, purchase, payment, and account problems.
Browse by problem area
Section titled “Browse by problem area”Playback and casting
Section titled “Playback and casting”Playback stops randomly or thumbnails disappearFix playback interruptions and disappearing cached images.
Casting issues with Chromecast or UPnPTroubleshoot renderer discovery, DNS, and proxy playback.
Symfonium uses a lot of batteryUnderstand common causes of high battery usage.
Providers and authentication
Section titled “Providers and authentication”Error 404 when authenticating to a cloud providerFix provider login callbacks that do not return to Symfonium.
Library and metadata
Section titled “Library and metadata”Albums are not merged or split as expectedUnderstand album grouping rules and the tags Symfonium uses.
Plex does not show moods, styles, or album dataFix missing Plex metadata such as moods, styles, and album details.
Support and reports
Section titled “Support and reports”Support: gather logs and open an issueSend the information support needs to investigate your issue.
How to make a feature requestSuggest a new feature with the right context.
License and purchase
Section titled “License and purchase”License: common questions and troubleshootingFix activation, payment, Play Store, and Google account license problems.
Need deeper documentation?
Section titled “Need deeper documentation?”Browse the other sections of this documentation site from the navigation menu. They cover settings, providers, playback and offline use, interface and library customization, playlists and smart features, plus support and reference topics. For a complete starting point, open the Wiki overview to explore every guide area in one place.
Open the Wiki overviewBrowse every documentation section and find detailed guides by topic.