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Debug mode
Section titled “Debug mode”Enable Symfonium’s powerful logging system to help support diagnose and fix your issues. See How to gather logs and open an issue
This mode can generate very large logs and slow down the app while they are written. Only enable it when you have an issue to reproduce.
Share logs with support
Section titled “Share logs with support”Securely upload the current log file to support. Contact support afterward, because uploaded files are not checked manually and are automatically deleted after a couple of days.
If you cancel the operation, you can use Manage Symfonium generated files to send the right file.
Manage Symfonium generated files
Section titled “Manage Symfonium generated files”List and manage all files that Symfonium can generate, such as backups, logs, and ANR reports.
You can easily delete them or save/export them.
Don’t kill my app
Section titled “Don’t kill my app”Open https://dontkillmyapp.com/ for information about fixing device behavior that can prevent Symfonium from working correctly in the background.
Miscellaneous
Section titled “Miscellaneous”
Settings PIN code
Section titled “Settings PIN code”When set, a PIN code is required to access the settings, preventing unwanted modification by kids for example.
Cleanup
Section titled “Cleanup”
Clear image cache
Section titled “Clear image cache”Clear the image cache. Useful if you changed a lot of images on your server or switched to another server.
Clear media info cache
Section titled “Clear media info cache”Symfonium store precise information about media during playback, pressing this clear the cache, can be useful if you updated a media but kept the same file name.
Clear playback cache
Section titled “Clear playback cache”Press to clear the playback cache in case of corruption. (Should never be needed)
Cleanup internal states
Section titled “Cleanup internal states”In some very rare cases some internal state of the application can be invalid (App killed at the very bad moment). If asked by support pressing this should fix any wrong data state. (See https://dontkillmyapp.com/ to reduce the risk of app kills during syncs)
Support
Section titled “Support”
Anonymous analytics
Section titled “Anonymous analytics”Enable fully anonymous analytics to a private Matomo instance. This is really useful for me to have some insight about the application usage and what should be prioritized as new features / improvements.
Anonymous crash reporting
Section titled “Anonymous crash reporting”Full anonymous crash reports. This is really useful for me to have some insight about the application crashes. But if you experience crashes it’s best to contact me with details as those crash report are most of the time not self sufficient.
Disable media session usage
Section titled “Disable media session usage”Some very rare devices have a bug with Media Session handling and can use too much CPU. This is very very very rare and should only be enabled when asked by support.
Restore defaults
Section titled “Restore defaults”This button restores all settings on this page to their default values. You can also use the backup and restore function to switch between different configurations of the settings with ease. (Settings - Backup & restore)
